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Christopher Blayne Dreier
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Cell: 980-254-6961, blayne@blaynedreier.com
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| PROFILE | |
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| . 8+ years of Cisco TAC experience with knowledge of how to handle cases correctly and efficiently . CCIE Security #19346 . BS in Computer Science with concentrations in math and business . Quick and enthusiastic about learning absolutely anything . Well-traveled with interests spanning across and beyond the tech world |
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| TECHNICAL KNOWLEDGE | |
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| Security CCIE #19346 IOS, Cisco Routers, Switches, PIX, ASA, FWSM, ZFW, IOS-FW, TrendMicro CSC-SSM, IDS/IPS Appliance, AIP-SSM, NM-CIDS, IOS-IPS, IDSM-2, NAC Appliance, ACS, CSM, CSA, MARS, Java, C, C++, PHP, HTML, Javascript, Java Applets, XML, UML, Windows, Linux, Unix, OSX, SQL, TCP/IP, DreamWeaver, JBuilder, Anomaly Guard and Detector |
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| SKILLS | |
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| . Experience recreating and troubleshooting Cisco networks. . On-site experience working with teams to plan installations and solve problems. . Attentive to detail, strong-willed, self-correcting, and perceptive. . Ability to stay focused on large projects until completion. . Motivated with a high aptitude for learning skills quickly. . Able to maintain high energy. Worked 45-50 hours per week while attending school full-time. . Experience in repair and installation of consumer and corporate computer equipment. . Effectively manage many different responsibilities simultaneously. . Experience and understanding of computer operating systems. |
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| EDUCATION | |
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| B.S., Computer Science |
May 2005
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| University of North Carolina at Charlotte - Graduating GPA: 3.57, with honors. Obtained a BS in Computer Science and related concentrations in Math and Business. | |
| PROFESSIONAL EXPERIENCE | |
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| TAC Security Engineer |
May 2005 - Present
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| Cisco Systems, RTP, NC - | |
| . Troubleshoot customer networks in the area of system security. . Resolve cases dealing with Firewall, IDS, VPN, and AAA. . Work in groups with other engineers to solve customer network complications. . Use recreation of a customer network to resolve issues hands-on. . Give presentations on common attack tools and methods. . Mentor new employees on practices and technology training. . Provide technology training to other teams within Cisco. . Review and publish technical documentation for internal and external use. . Investigate software defects and file reports for resolution. |
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| Co-op/Pseudo-Engineer |
August 2004 to January 2005
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| Cisco Systems, RTP, NC - | |
| . Troubleshoot customer networks in the area of system architecture. . Resolve system crashes, memory leaks, and high CPU utilization. . Attend engineering trainings to better develop knowledge in Cisco system architecture. . Surf IOS C code to find and repair software related bugs. . Communicate problem and resolution to customer via various channels. . Communicate with software development engineers to resolve code instabilities. |
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| Co-op/Network Recreation and Engineering |
January 2004 to May 2004
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| Cisco Systems, RTP, NC - | |
| . Recreate customer networks for engineering and troubleshooting. . Build an understanding of the hardware architecture of nearly every Cisco platform. . Become familiar with Cisco IOS commands, configuration and environment. . Obtain Cisco CCNA certification. . Conduct weekly lab audits to assure cleanliness and order. . Help to maintain inventory of more than ten thousand Cisco machines and modules. . Monitor a case queue of engineer-submitted recreate cases. . Attend weekly training sessions to further conceptual and practical networking knowledge. . Mentor incoming co-ops and transfer knowledge learned from previous rotations. |
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| Network Analyst/Software Administrator |
June 2001 to June 2002
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| Appalachian State University, Boone, NC - | |
| . Install software packages for both faculty and student use. . Obtain an understanding of schools network system and analyze traffic and usage. . Assume liability of computer system security. . Design software configurations for use by students and library staff. . Troubleshoot and diagnose computer system malfunction. . Provide assistance to others with personal computer problems. . Repair malfunctioned computer and printer hardware. |
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| Mobile Audio/Video Installation Technician |
June 2000 to March 2001
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| Best Buy Corp. 175, Gastonia, NC - | |
| . Install mobile amplifiers, speakers, decks, television monitors, and alarms. . Obtain an understanding of every car make and model's interior construction and wiring schematics. . Assume liability while driving customers' cars into bay and throughout installation. . Design and build component mobile audio and video systems. . Troubleshoot and diagnose automobile electronic system malfunction. . Track daily and weekly progress, competing with previous personal numbers and other stores. |
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| In-Store & On-Site Audio/Video/Computer Repair Technician |
September 1998 to May 2000
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| Best Buy Corp. 175, Gastonia, NC - (July 1999 to May 2000) Best Buy Corp. 235, Corpus Christi, TX - (September 1998 to April 1999) |
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| . Perform preventative maintenance, bench repair, diagnosis and parts ordering. . Conduct in-house and on-site customer equipment orientation, training, and repair. . Diagnose silicon boards to component level, soldering and replacing parts as needed. . Maintain and repair test facilities and grounds. . Complete electrical wiring and component installation from the ground up for industrial and personal computer networks. . Support Internet providers by providing technical assistance with routers and other equipment. . Utilize signal generators, AC/DC volt, ohm and amp meters (fluke), oscilloscope, and other precision measuring instruments. . Attend technical conferences and seminars to stay informed about product developments. . Prepare detailed documentation recording the repairs needed and test log information. . Establish workload schedules, repairs priorities and assigned specific duties to personnel. . Report weekly and monthly to regional manager, providing written and oral reports. |
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